MI Celebrates Get to Know Your Customers Day

Posted Jul 16, 2020

Get_To_Know_Your_Customer_JULY_2020Happy “Get to Know Your Customers Day”! In our 73-year history, we’ve been blessed with many fantastic customers. During the COVID-19 pandemic, our interaction with them is quite different than what we’re used to, but it doesn’t take away our steadfast commitment to supplying them the products they want and need. During this time, we are reminded again of how fortunate we are to have such a great group of business partners who support us through thick and thin. We are thankful for their business and will continue working to provide them with the precision-built windows and doors they want and need for as long as we can safely do so. 

 


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"We conduct business with integrity, and MI does the same."




Allow us to introduce you to Adam Williamson, the president of Ford Lumber in Alabama. Williamson has been selling MI Windows for most of his 14 years with the company, and he’s delighted with the relationship that Ford and MI have developed. Read on to learn why Williamson chooses MI Windows.


Name: Adam Williamson
Company name: Ford Lumber & Millwork Company, Inc.
Title: President  
Office location: Daphne, Ala.

How long have you been with your company?
AW: 14 years
 
What other positions have you held there?
AW: General Counsel
 
How many people work at your company and how many locations do you have?
AW: We have 115 employees and three locations.
 
What supplies do you sell besides windows and patio doors?
AW: We primarily sell lumber, building materials, hardware, interior doors and molding, and exterior doors and windows.  

What do you enjoy most about your work?
AW: I, and our management team, enjoy developing solutions to the many challenges in the industry faced by ourselves and our customers. And we enjoy helping our customers build quality projects, on time, and within budget.  
    
How long have you been using MI Windows?
AW: Approximately nine years  

Why do you like using MI Windows?
AW: They offer high-quality products, excellent service, and competitive prices. But, perhaps most importantly, I like the integrity they have shown throughout our relationship.    

Why do you think MI and your company make good partners?
AW: We conduct business with integrity, and MI does the same.



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“It’s an excellent window for all types of homes, and MI’s customer service is always awesome to work with.”

 

Meet Lynn DeMent Wood, who works in outside sales support at BMC in Youngsville, North Carolina. She’s worked at BMC for nearly two decades in a variety of roles, and has spent a total of 35 years in the industry. Read on to see why Lynn chooses MI Windows for her customers.

Name: Lynn DeMent Wood
Company name: BMC
Title: Outside Sales Support
Office location: Youngsville, N.C.
 
How long have you been using MI Windows? 
LW: I’ve sold MI Windows since I started working at BMC 19 years ago.

 

Why do you like using MI Windows?
LW: It’s an excellent window for all types of homes, and MI’s customer service is always awesome to work with. They always answer your questions, and they can help to build a unique window if that’s what the customer wants.

Why do you think MI and your company make good partners?
LW: We have a very good working relationship with MI’s salesperson Jason Cecco and Sherry Reynolds’ Inside Sales team. Plus, MI windows are reasonably priced, have a good lead time, and a very good warranty.

What other positions have you held at BMC? 
LW: Counter sales, outside sales, and inside sales support

How many people work at your company and how many locations do you have? 
LW: BMC has locations nationwide. Specific to the Raleigh-Durham area where I’m located, we have four locations and approximately 300 employees.

What supplies do you sell besides windows and patio doors? 
LW: We sell everything from block and brick all the way up to the roof.

What do you enjoy most about your work?

LW: Working with my customers. I’ve been in this business for almost 35 years, and I have known some of them that long.